Such is the case with Resident Evil 6. Though not devoid of redeeming qualities (read our review), Capcom’s survival horror shooter - if we can still call it that - has drawn criticism ranging from gameplay to storytelling to frustrating design. Reviews are aggregating to arguably the lowest point in franchise history, and director Hiroyuki Kobayashi’s cross-pollination of “casual and horror” appears to have been a misguided pursuit.

And so, perhaps in a predicament they didn’t expect, Capcom has turned to its only hope for curbing some of the negative Resident Evil 6 feedback: post-release support.

The developer announced today that a free RE 6 title update has been scheduled for mid-December to users on the PlayStation 3 and Xbox 360. The contents may not change many perceptions about the game’s approach to action or its overarching narrative, but clearly Capcom aims to fix several… tedious aspects of the experience, and has also tossed in the briefly-controversial “No Hope” mode for good measure: